Bm880 Privacy Policy – Your Data
Our Commitment to Security

Bm880 collects certain information to enhance your experience and ensure secure service. This information is gathered in two ways — what you provide directly and what is automatically collected while you use the platform.

Information you provide directly:

• Name, date of birth, phone number, and password at the time of registration.
• National ID or passport number for KYC verification.
• Mobile banking numbers for payments (Mobile Banking, Nagad, Rocket).
• Messages and information provided when contacting support.

Automatically Collected Information:

• Device type, operating system, and browser details.
• IP address and approximate location.
• Pages you visited on the platform and the time spent on each.
• Gaming session details, bet amounts, and outcomes.
• Data collected through cookies and similar tracking technologies.

Collected information is used solely for specific and legitimate purposes. bm880 uses your data for the following:

We may use your data to send you personalized offers and promotions. You can opt out of these marketing communications at any time. Your gaming behavior may also be analyzed to support responsible gaming.

Bm880 retains your data only for as long as it is needed or legally required. Data associated with your account is kept while the account remains active. Even after account closure, some data may be retained for a defined period.

• Account Information: For the duration the account is active and up to 5 years after closure.
• Transaction Records: A minimum of 5 years in accordance with financial regulations.
• KYC Documents: Up to 5 years in a secure archive after verification.
• Gaming Logs: Up to 2 years for dispute resolution purposes.
• Support Chat: Up to 1 year for quality control purposes.

Once the retention period expires, data is securely deleted or anonymized so that your identity can no longer be determined. Data retention and deletion processes are audited on a regular basis.

Bm880 never sells your personal data. However, limited information may be shared with trusted partners solely to deliver specific services.

• Payment Processors: Only the information required to process transactions with Mobile Banking, Nagad, and Rocket.
• KYC Service Provider: With specialist firms for identity verification.
• Game Software Providers: For operating games with Evolution, Pragmatic Play, and JILI.
• Law Enforcement Agencies: Only information that is legally required in response to a court order or investigation.

Cookies and similar technologies are used on the bm880 website and app. Cookies are stored as small text files in your browser or on your device.

• Essential Cookies: Essential for maintaining login sessions and ensuring account security.
• Functional Cookies: To remember your preferences, such as language or theme.
• Analytics Cookies: To understand which sections of the platform are most frequently used.
• Security Cookies: To detect and prevent fraudulent activity.

You can disable non-essential cookies at any time through your browser settings. However, disabling essential cookies may affect the functionality of certain platform features. We request your cookie consent on your first visit to the site.

As a bm880 user, you have important rights over your own data. We respect and uphold these rights at all times.

• Right to Access: You can find out what information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: You can request deletion of your data under certain conditions.
• Right to Restrict Processing: You can request that we stop using your data for specific purposes.
• Right to Opt Out of Marketing: You can opt out of promotional communications at any time.
• Right to Data Portability: You can request your data in a standard portable format.

Bm880 uses industry-leading technology to protect your data. Our security infrastructure operates across multiple layers, ensuring that if one layer is compromised, the others continue to keep you protected.

• 256-bit SSL/TLS Encryption: All data transfers are fully encrypted.
• Two-Factor Authentication (2FA): An additional layer of security at login.
• Firewall Protection: Advanced firewall to prevent unauthorized access.
• Regular Security Audits: Regular audits conducted by third-party experts.
• DDoS Protection: Special measures in place to prevent cyber attacks.
• Suspicious Activity Detection: Unusual logins or transactions are flagged automatically.

If a security breach ever occurs, affected users will be notified immediately. We are committed to being fully transparent about the details of the incident, the potential risks involved, and the steps we have taken in response.

Bm880 is strictly for users aged 18 and above. We do not collect data from minors under any circumstances, nor do we permit them to use the platform.

• Age verification is mandatory during registration.
• Age verification is carried out as part of the KYC process.
• Accounts suspected of belonging to a minor are suspended immediately.
• If data from a minor is collected inadvertently, it is deleted without delay.

Bm880 may update this Privacy Policy from time to time. If any significant changes are made, we will notify you in the following ways:

• Pop-up notifications when you log in to the platform.
• SMS notifications sent to your registered phone number.
• The "Last Updated" date at the top of this page will be changed.

Continued use of the platform after any changes takes effect constitutes acceptance of the updated policy. If you do not agree with the new policy, you will have the option to close your account. Minor updates may not be separately announced, so we recommend checking this page regularly.

For any questions, concerns, or requests regarding this Privacy Policy, please get in touch with us. Our dedicated privacy team is always here to help.

• Email: [email protected]
• Support: Platform Live Chat Section
• Time: 24 Hours, 7 Days
• Response Time: Typically within 24–72 hours

We treat serious data protection concerns as a top priority. Your privacy is our responsibility — and we remain fully committed to maintaining the trust you place in us.